Access Expert Mobile26.4.1 - App Store

The Access Expert mobile App allows customers to manage their enterprise security system while on the go. No longer are operators required to get back to their computer or a web client application which means information and control is always just a click away. With Access Expert, mobility is truly embraced.

The mobile app allows customers to:
. Open, Pulse, Lockdown doors, buildings and your entire system
. See system, controller, input and output status
. See a list of people in their system
. See and modify Access Levels and Card Assignments for card holders
. Take and update user photo’s with your mobile devices camera
. View historical events
. Mark panels, people and devices as favorites for easy access
. Leverage Push Notifications for system updates and status
. Control doors and Outputs devices
. Arm and Disarm intrusion areas
. Bypass and Unbypass faulted points
. Set Late To Close for Intrusion Areas
. Push Mass Messages
. Acknowledge Events and add notes to events with photo’s

Version History Bug fixes and improvements 26.4.1 Apr 8 Bug fixes and improvements 26.3.1 Mar 20 This update introduces a completely reengineered version of our app using a modern, updated framework. While most changes are under the hood, here’s what you can expect:
- Faster performance: The app now loads quicker and runs more smoothly.
- Stronger foundation: This update sets the stage for exciting new features and updates going forward
- Better compatibility: Optimized for the latest versions of iOS.
- Improved security: Built with the latest packages and security patches for your piece of mind 25.8.1 08/14/2025 Bug fixes and improvements. 22.12.2 12/20/2022 Tags can now be added and removed from people and hardware. 22.8.1 08/30/2022 Support A QR scan feature that will open the People form in the mobile app when scanned and the user is in the same instance as the cardholder.
Allows users to execute a lockdown and/or lockdown reset based on access level. 22.5.2 05/11/2022 Bug Fixes

Side menu now only appears when the menu button is tapped, regardless of the device resolution.
On iPad, modals will no longer close when a user taps outside the modal. 22.2.1 02/16/2022 Enhancement

Search results now clear when selecting a new search set
Users can now change the current instance from the main menu
Favorites on the home screen that are not accessible to the logged in user will now be greyed out.
Bug Fixes

When deleting a card, you are now able to save a note.

Searching for Mercury inputs now only returns Mercury inputs in the search results.
Rex and Contacts are no longer displayed when searching for Mercury outputs.
Added an Email Type field on the Person form.
Invalid email formats can no longer be entered when creating a Person.
The Bosch Points Events button now works as intended.
Bosch areas, points, and outputs now properly display their status in the hardware list.

The Hardware list now loads 50 rows at a time.
Each Hardware Type on the Hardware page now displays an independent Loader Icon when hardware is loading.

Readers with an unknown status now correctly display as such.
Reader hardware commands now send the controller, controller key, reader, and reader key in the event details.
The My Profile button now works as intended when a new user is created and logged in for the first time.
When resetting a password upon first login, an error now appears if the password does not meet the minimum password length.
The Mercury Reader Offline Access Method now displays proper messages instead of numbers.

The Start Linking Mode and Abort Linking Mode have been removed as options from Aperio readers.
When pulsing an elevator reader, users can now select the specific floor to pulse or allow the user to pulse all floors.
The reset password procedure now works properly. 21.10.3 11/13/2021 Bug Fix

The status of OTIS reader and Downstream it is connected to are now accurate.
Hardware details page open as expected.
The lockdown button locks down the expected access level hardware. 21.6.1 06/21/2021 Enhancement
Added a warning dialogue on login for disabled instances.

Bug Fix
A warning will now appear if a mass notification is being sent to a person without a valid email or SMS.
Fixed the back button on the My Profile page.
Corrected the Manager Level validation on the card assignment page.
Removed the Private label from street addresses. 21.4.1 05/01/2021 Features:
Update navigation.
Bug Fixes:
Display appropriate missing configuration message when adding mobile credential without configuration.
Fix PIN dialog for new or edit card. 21.2.1 03/11/2021 Feature:
Added the ability to leverage Single Sign On.

Bug Fix:
Fixed a bug that caused the Mass Notification to not send a notification depend on which option was selected when configuring the notification. 21.1.2 02/06/2021 Features and improvements:
Implemented password reset.
Performance and utility upgrades.
Updated views.
Bug Fixes:
Fix various person update bugs.
Fix lock down / reset bug 20.9.1 10/05/2020 Features & Enhancements:
Updated End User License Agreement
Updated friendly names of hardware components
Mercury and Bosch panel statuses automatically updated by last ping value
Hardware status now automatically updated after select actions
 
Bug Fixes:
Fixed issues related to adding or removing access levels on person
Fixed region not stored properly in some cases when using bio-metric authentication 20.6.5 06/13/2020 Bug fixes and improvements. 1.0.45 01/15/2020 Send notification to single person bug fixed. 1.0.44 01/03/2020 1.0.43 12/31/2019